Logo Visitas


The Cookie policy informs the user (hereinafter “User” or “You”) about the ways in which Ara S.r.l. (hereinafter the Controller) uses cookies and other similar technologies on the www.visitas.io website and on Visitas apps (hereinafter also Site).

We invite you to read this policy together with the Privacy policy, in which you will find more information on the processing of personal data.

What are cookies and why are they used?

Cookies are small text strings sent from a website to the user’s browser device (i.e. PC, tablet, smartphone or other device) where they are stored to be re-sent to the same website at each subsequent visit.

Cookies can collect certain information concerning you such as IP address, nationality, city, date/time, device, browser, operating system, screen resolution, navigation source, pages and number of pages visited, duration of visit, number of visits made, etc.

By way of example, cookies can be used to facilitate Site navigation, as they can recognise previous actions, perform computer authentication, monitor sessions, and store information on user activities within the website, including for statistical or advertising purposes.

Types of cookies

Current Italian legislation provides for different types of cookies as described below.

Technical cookies: prior User consent is not required for the installation of technical cookies, as they are used solely for purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary for the supplier to provide a service requested by the user. This category includes:

  • navigation or session cookies, which ensure normal website navigation and use (e.g. allowing purchases or access to reserved areas);
  • analytics cookies, integrated into technical cookies only when used by the website manager to collect information in aggregate form on the number of users and how these users visit the website;
  • functionality cookies, which allow users to use the website based on selected criteria (e.g. language, products selected for purchase) in order to improve user service.

Profiling cookies: prior User consent is required for the installation of profiling cookies. The user may withdraw previous consent at any time. Profiling cookies are used to create user profiles and to send advertising messages in line with the preferences shown by users while surfing the net;

First-party cookies: cookies installed directly by the domain owner, in our case Visitas.io;

Third-party cookies: cookies installed by the owner of a domain other than the one the User is visiting;

Session cookies: cookies that expire at the end of the browser session and allow for linking of the User’s actions during the specific browsing session;

Permanent cookies: cookies that are stored on the User’s device even after the browser session ends and used to remember the User’s preferences or actions.

Cookies used by Visitas

Cookie Description Type
complete These cookies are used to recognise the User on subsequent visits, to keep a record of any consent given in relation to cookies. First-party technical cookies
_cfduid __tawkuuid TawkConnectionTime Visitas uses this cookie to provide customer service via the Tawk.to live-chat widget. https://www.tawk.to/privacy-policy/ Third-party technical cookies
__stripe_mid This cookie is necessary to carry out credit card transactions on the Site. Stripe also uses cookies to prevent and detect any fraud. https://stripe.com/it/privacy Third-party technical cookies
_ga _gid _gat These cookies are used respectively: _ga: identify users; _gid: identify users; _gat: limit the request speed. These are Google Analytics cookies. Google Analytics is an analysis tool which helps website and app owners understand how visitors interact with the content they own. It may use a set of cookies to collect information and generate website usage statistics without providing personal information on individual visitors to Google. https://www.google.com/intl/it/privacy/privacy-policy.html Third-party analytics cookies.

The Controller undertakes to immediately update the above table in case of modifications to the services offered. Some cookies may be excluded in the course of revision.

How to control the use of cookies

With most browsers, users can check which cookies have been installed, and delete or block cookies from some or all websites. Below are links to the cookie configuration pages for the most popular browsers:

  1. Windows Internet Explorer
  2. Safari
  3. Chrome
  4. Firefox
  5. Opera

Below are the links to the cookie configuration pages for mobile device browsers:

We remind the User that deleting or blocking cookies may affect the browsing experience and that some Site features may no longer be fully accessible. Once all cookies have been deleted, any previous action and selection will be lost.

For more information on how to manage or disable third-party or marketing cookies, please visit www.youronlinechoices.com.


This information may be updated and when this occurs we shall revise the date of the last update. The changes shall take effect from the revision date. We therefore invite Users to periodically consult the Site page dedicated to Cookie Policy.

Last update: 19 January 2021

For more info
contact us at info@visitas.io

Available on iOS and Android